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Frequently Asked Questions
How can I return an item?
Not what you expected? No problem! Click here for more info
Can I have an order wrapped as a gift?
Yes, that's possible! You can leave a special message in your shopping cart. If you state here that the package must be packed. We will pack it for you! Our wrapping paper is universal but very festive.
How do I create an account?
By clicking on the figure at the top right you will go to a login page. Below the 'Login' button is the ' Create account ' button. Follow the steps here and confirm your account via the email sent to your specified email address. Please note, sometimes the email accidentally ends up in spam.
Do you also ship outside the Netherlands?
No, unfortunately we only ship within the Netherlands. We are busy ensuring that we can ship abroad as quickly as possible.
How can I apply a discount code?
After your shopping cart you will arrive at the checkout screen. There is a box on the right where you can apply your discount code.
Doesn't he? Please contact us via chat (at the bottom right of your screen) or via the form above. We will help you get started as quickly as possible.